TY - CHAP TI - Identifying the Satisfaction Structure for Airline Passengers using Nonlinear Regression Models AF - ANZMAC. Australian and New Zealand Marketing Academy PP - Dunedin UR - http://www.anzmac07.otago.ac.nz/index.aspx PY - 2007-12-01 AU - Mayr, Thomas AU - Zins, Andreas ER -