TY  - JOUR
TI  - Whether, When, and Why Functional Company Characteristics Engender Customer Satisfaction and Customer-Company Identification: The Role of Self-Definitional Needs
DO  - https://doi.org/10.1016/j.ijresmar.2021.08.002
PY  - 2022-01-01
JO  - International Journal of Research in Marketing
AU  - Kassemeier, Roland 
AU  - Haumann, Till 
AU  - Güntürkün, Baris Pascal 
ER -