Quotation Weiss, Astrid, Pillinger, Anna, Spiel, Katta, Zauchner-Studnicka, Sabine. 2020. Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums. In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, Hrsg. Association for Computing Machinery, 1-7. New York, NY, USA: None.


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Abstract

We compared anthropomorphic language use in online forums about the Amazon Echo Show, Q.bo One, and Anki Vector; carrying out a content analysis of forum and Reddit threads, as well as a Facebook group. Our expectation was to find the highest amount of anthropomorphism for Q.bo One due to its humanoid shape, however, findings suggest that the life-likeness of the artifact is not pre-dominantly linked to the appearance, but to its interactivity and attributed agency and gender.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title Inconsequential Appearances: An Analysis of Anthropomorphic Language in Voice Assistant Forums
Title of whole publication Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
Editor Association for Computing Machinery
Page from 1
Page to 7
Location New York, NY, USA
Year 2020
ISBN 978-1-4503-6819-3
URL https://dl.acm.org/doi/10.1145/3334480.3382793
Open Access N

Associations

People
Pillinger, Anna (Details)
External
Spiel, Katta (TU Wien, Austria)
Weiss, Astrid (TU Wien, Austria)
Zauchner-Studnicka, Sabine (MOVES, Austria)
Organization
Department of Economics (Grisold) (Details)
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