Quotation Herold, David Martin, Cwiklicki, Marek, Pilch, Kamila, Mikl, Jasmin. 2021. The emergence and adoption of digitalization in the logistics and supply chain industry: an institutional perspective. Journal of Enterprise Information Management.




Purpose – Despite increasing interest in digital services and products, the emergence of digitalization in the logistics and supply chain (L&SC) industry has received little attention, in particular from organizational theorists. In response, taking an institutionalist view, the authors argue that the emergence and adoption of digitalization is a socially constructed phenomenon. Design/methodology/approach – This paper shows how actor-level frameshifts contribute to an emergence of an overarching “digitalization logic” in the L&SC industry at the field level. Building on a longitudinal analysis of field actors’ frames and logics, the authors track the development of digitalization over the last 60 years in the L&SC sector. Findings – The authors classify specific time periods by key field-configuring events, describe the relevant frameshifts in each time period and present a process that explains how and why digitalization has emerged, been adopted and manifested itself in the L&SC industry. Originality/value – The findings of the study provide insights about the evolution of a digitalization logic and thus advance the institutional view on digitalization in the L&SC industry.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Journal of Enterprise Information Management
WU-Journal-Rating new STRAT-C
Language English
Title The emergence and adoption of digitalization in the logistics and supply chain industry: an institutional perspective
Year 2021
Reviewed? Y
URL https://www.emerald.com/insight/content/doi/10.1108/JEIM-09-2020-0382/full/xml
DOI http://dx.doi.org/10.1108/jeim-09-2020-0382
Open Access Y
Open Access Link https://www.emerald.com/insight/content/doi/10.1108/JEIM-09-2020-0382/full/html


Herold, David Martin (Details)
Mikl, Jasmin (Former researcher)
Cwiklicki, Marek (Cracow University of Economics, Poland)
Pilch, Kamila (Cracow University of Economics, Poland)
Institute for Transport and Logistics Management (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
1112 Logistics (Details)
2804 Transport economics (Details)
5350 Innovation research (Details)
5354 Business logistics (Details)
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