Gruszka, Katarzyna, Böhm, Madeleine. 2020. Out of sight, out of mind? (In)visibility of/in platform-mediated work. New Media & Society (NMS). 1-20.

RIS

@ARTICLE{Gruszka2020,
title = {Out of sight, out of mind? (In)visibility of/in platform-mediated work},
author = {Katarzyna Gruszka and Madeleine Böhm},
year = {2020},
doi = {http://dx.doi.org/10.1177/1461444820977209},
url = {https://journals.sagepub.com/doi/pdf/10.1177/1461444820977209},
language = {EN},
pages = {1-20},
journal = {New Media & Society (NMS)},
abstract = {With platforms accounting for 1–3% of paid work in advanced economies, discussions on their impact on labor are proliferating. Focusing on commercial platforms providing intermediation to a workforce available on-demand, we further systematize the field by approaching platform-mediated work through the lens of (in)visibility. We map four basic forms of platform-mediated work against three variations of (in)visibility: (1) perceptible, (2) institutional, and (3) individual, and discuss the implications through the stories of three protagonists of platform workers. The suggested meta-analysis tool for understanding the mechanism of rendering platform workers obscure exposes who is recognized as a worker, what is recognized as work, and how these questions are negotiated in a platform-mediated digital space. As such, the framework provides a joint space for the discussions of the core issues of the field—from regulation and uncertainties of platform employment, through exacerbating vulnerabilities of workers, to surveillance and self-governance.},
}