Quotation Melo, Sara, De Waele, Lode, Polzer, Tobias. 2020. The role of Post-New Public Management in shaping innovation: the case of a public hospital. International Review of Administrative Sciences.




This article examines how the Post-New Public Management administrative model adopted by a teaching hospital in Portugal shapes innovation processes. We find that innovation is a multi-level organizational phenomenon that relies substantially on the interplay of three factors: (1) trust-based professional autonomy at the individual level; (2) an intra-organizational collaborative approach in innovation (re)design at the team level; and (3) staff involvement/commitment towards the hospital’s strategy in the implementation of innovations at the organizational level. Additionally, innovation is facilitated by interconnected formal and informal processes that mutually reinforce each other. The study contributes to the literature on innovation and administrative models by providing a nuanced understanding of how intra-organizational innovation processes take place within a Post-New Public Management model. As such, it is one of the first attempts to empirically analyse and link the administrative model of Post-New Public Management with innovation.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal International Review of Administrative Sciences
Citation Index SSCI
WU-Journal-Rating new STRAT-C, WH-B
Language English
Title The role of Post-New Public Management in shaping innovation: the case of a public hospital
Year 2020
Reviewed? Y
URL http://journals.sagepub.com/doi/pdf/10.1177/0020852320977626
DOI http://dx.doi.org/10.1177/0020852320977626
Open Access Y
Open Access Link http://dx.doi.org/10.1177/0020852320977626


Polzer, Tobias (Details)
De Waele, Lode (University of Antwerp, Belgium)
Melo, Sara (Queen's University Belfast, United Kingdom)
Research Institute for Urban Management and Governance FI (Details)
Urban Management and Governance (Meyer) (Details)
Institute for Organization Studies IN (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
5000 Social Sciences (Details)
5234 Administrative science (Details)
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