Quotation Mikl, Jasmin, Herold, David Martin, Ćwiklicki, Marek, Kummer, Sebastian. 2020. The impact of digital logistics start-ups on incumbent firms: a business model perspective. International Journal of Logistics Management.


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Abstract

Purpose – Digital freight forwarder (DFF) start-ups and their associated business models have gained increasing attention within both academia and industry. However, there is a lack of empirical research investigating the differences between DFFs and traditional freight forwarders (TFF) and the impact of digital start-ups on incumbents’ companies. In response, this study aims to examine the key business model characteristics that determine DFFs and TFFs and propose a framework illustrating the extent to which digital logistics start-ups influence incumbent logistics companies. Design/methodology/approach – Based on the primary data gathered from eight interviews with experts from start-ups’ and incumbents’ logistics companies, as well as secondary data, the authors identify the main factors of DFFs start-ups that have an impact on TFFs and analyze the similarities and differences in regard to the business model components’ value proposition, value creation, value delivery and value capture. Findings – The results show that differences between DFFs and TFFs appear in all four business models’ components: value proposition, value creation, value delivery and value capture. In particular, the authors identify three main factors that need to be considered when assessing the impact of DFFs on TFFs: (1) the company size, (2) the market cultivation strategy and (3) the transport mode. Originality/value – This is one of the first studies to specifically examine the key business model differences between DFFs and TFFs and to propose a conceptual framework for understanding the impact of digital logistics start-ups on incumbent companies. Keywords Digital freight forwarders, Logistics, Business models, Start-ups

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal International Journal of Logistics Management
Citation Index SSCI
WU-Journal-Rating new STRAT-C
Language English
Title The impact of digital logistics start-ups on incumbent firms: a business model perspective
Year 2020
Reviewed? Y
URL https://www.emerald.com/insight/content/doi/10.1108/IJLM-04-2020-0155/full/html
DOI https://doi.org/10.1108/IJLM-04-2020-0155
Open Access Y
Open Access Link https://www.emerald.com/insight/content/doi/10.1108/IJLM-04-2020-0155/full/html

Associations

People
Mikl, Jasmin (Details)
Herold, David Martin (Details)
Kummer, Sebastian (Details)
External
Ćwiklicki, Marek (Department of Management of Public Organisations, Cracow University of Economics, Poland)
Organization
Institute for Transport and Logistics Management (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
1112 Logistics (Details)
2804 Transport economics (Details)
5350 Innovation research (Details)
5354 Business logistics (Details)
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