Quotation Kassai, Evelyne Tina, Azmat, Muhammad, Kummer, Sebastian. 2020. Scope of Using Autonomous Trucks and Lorries for Parcel Deliveries in Urban Settings. Logistics. 4 (3)




Courier, express, and parcel (CEP) services represent one of the most challenging and dynamic sectors of the logistics industry. Companies of this sector must solve several challenges to keep up with the rapid changes in the market. In this context, the introduction of autonomous delivery using self-driving trucks might be an appropriate solution to overcome the problems that the industry is facing today. This paper investigates if the introduction of autonomous trucks would be feasible for deliveries in urban areas from the experts’ point of view. Furthermore, the potential advantages of such autonomous vehicles were highlighted and compared to traditional delivery methods. At the same time, barriers that could slow down or hinder such an implementation were also discovered by conducting semi-structured interviews with experts from the field. The results show that CEP companies are interested in innovative logistics solutions such as autonomous vans, especially when it comes to business-to-consumer (B2C) activities. Most of the experts acknowledge the benefits that self-driving vans could bring once on the market. Despite that, there are still some difficulties that need to be solved before actual implementation. If this type of vehicle will become the sector’s disruptor is yet to be seen.


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  • autonomous vehicles
  • Self driving cars
  • autonomous trucks
  • urban logistics
  • autonomous deliveries
  • last mile delivery

Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Logistics
Language English
Title Scope of Using Autonomous Trucks and Lorries for Parcel Deliveries in Urban Settings
Volume 4
Number 3
Year 2020
Reviewed? Y
DOI https://doi.org/10.3390/logistics4030017
Open Access Y
Open Access Link https://www.mdpi.com/2305-6290/4/3/17


Azmat, Muhammad (Details)
Kummer, Sebastian (Details)
Kassai, Evelyne Tina (WU Wien, Austria)
Institute for Transport and Logistics Management (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
1112 Logistics (Details)
2804 Transport economics (Details)
2807 Traffic system and transportation (Details)
5350 Innovation research (Details)
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