Quotation Mendling, Jan, Pentland, Brian, Recker, Jan. 2020. Building a Complementary Agenda for Business Process Management and Digital Innovation. European Journal of Information Systems (EJIS). 29 (3), 208-219.




The world is blazing with change and digital innovation is fueling the fire. Process management can help channel the heat into useful work. Unfortunately, research on digital innovation and process management has been conducted by separate communities operating under orthogonal assumptions. We argue that a synthesis of assumptions is required to bring these streams of research together. We offer suggestions for how these assumptions can be updated to facilitate a convergent conversation between the two research streams. We also suggest ways that methodologies from each stream could benefit the other. Together with the three exemplar empirical studies included in the special issue on business process management and digital innovation, we develop a broader foundation for reinventing research on business process management in a world ablaze with digital innovation.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal European Journal of Information Systems (EJIS)
Citation Index SCI
WU Journalrating 2009 A
WU-Journal-Rating new INF-A, STRAT-A, WH-A
Language English
Title Building a Complementary Agenda for Business Process Management and Digital Innovation
Volume 29
Number 3
Year 2020
Page from 208
Page to 219
Reviewed? Y
URL https://doi.org/10.1080/0960085X.2020.1755207
DOI na
Open Access N


Mendling, Jan (Details)
Pentland, Brian (Michigan State University, United States/USA)
Recker, Jan (Universität zu Köln, Germany)
Institute for Data, Process and Knowledge Management (AE Sabou) (Details)
Information Systems and Operations Management DP (Details)
Competence Center for Sustainability Transformation and Responsibility WE (Details)
Research Institute for Cryptoeconomics FI (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
5367 Management information systems (Details)
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