Quotation Beverungen, Daniel, Buijs, Joos, Becker, Jörg, Di Ciccio, Claudio, van der Aalst, Wil M.P., Bartelheimer, Christian, vom Brocke, Jan, Comuzzi, Marco, Kraume, Karsten, Leopold, Henrik, Matzner, Martin, Mendling, Jan, Ogonek, Nadine, Post, Till, Resinas, Manuel, Del-Rio-Ortega, Adela, La Rosa, Marcello, Santoro, Flavia, Solti, Andreas, Song, Minseok, Stein, Armin, Stierle, Matthias, Wolf, Verena. 2020. Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business & Information Systems Engineering (BISE) (früher: Wirtschaftsinformatik WI). (63), 145-156.




Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Business & Information Systems Engineering (BISE) (früher: Wirtschaftsinformatik WI)
Citation Index SCI
WU Journalrating 2009 A
WU-Journal-Rating new INF-A, STRAT-B, WH-B
Language English
Title Seven Paradoxes of Business Process Management in a Hyper-Connected World
Number 63
Year 2020
Page from 145
Page to 156
Reviewed? Y
URL https://link.springer.com/article/10.1007%2Fs12599-020-00646-z
DOI https://doi.org/10.1007/s12599-020-00646-z
Open Access Y
Open Access Link https://doi.org/10.1007/s12599-020-00646-z


Di Ciccio, Claudio (Former researcher)
van der Aalst, Wil M.P. (Former researcher)
Leopold, Henrik (Former researcher)
Mendling, Jan (Details)
Solti, Andreas (Former researcher)
Bartelheimer, Christian (--, Germany)
Becker, Jörg (University of Münster, Germany)
Beverungen, Daniel (University of Paderborn, Germany)
Buijs, Joos (--, Netherlands)
Comuzzi, Marco (--, Republic of Korea)
Del-Rio-Ortega, Adela (University of Sevilla, Germany)
Kraume, Karsten (--, Germany)
La Rosa, Marcello (University of Melbourne, Australia)
Matzner, Martin (Universität Erlangen-Nürnberg, Germany)
Ogonek, Nadine (University of Münster, Germany)
Post, Till (--, Germany)
Resinas, Manuel (University of Sevilla, Spain)
Santoro, Flavia (Rio, Brazil)
Song, Minseok (--, Republic of Korea)
Stein, Armin (University of Münster, Germany)
Stierle, Matthias (--, Germany)
vom Brocke, Jan (University of Liechtenstein, Liechtenstein)
Wolf, Verena (--, Germany)
Institute for Data, Process and Knowledge Management (AE Sabou) (Details)
Information Systems and Operations Management DP (Details)
Competence Center for Sustainability Transformation and Responsibility WE (Details)
Research Institute for Cryptoeconomics FI (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
5367 Management information systems (Details)
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