Human, Soheil, Gsenger, Rita, Neumann, Gustaf. 2020. End-user Empowerment: An Interdisciplinary Perspective. In Proceedings of the 53rd Hawaii International Conference on System Sciences, Hrsg. Tung Bui, 4102-4111. Hawaii, United States: None.

RIS

@INPROCEEDINGS{Human2020,
title = {End-user Empowerment: An Interdisciplinary Perspective},
author = {Soheil Human and Rita Gsenger and Gustaf Neumann},
publisher = {None},
year = {2020},
isbn = {978-0-9981331-3-3},
address = {Hawaii, United States},
url = {http://hdl.handle.net/10125/64244},
language = {EN},
pages = {4102-4111},
series = {Proceedings of the 53rd Hawaii International Conference on System Sciences},
abstract = {In virtue of fast spreading emerging technologies, considering end-user empowerment (or human empowerment) while developing or adapting technologies gains importance. Even though many different approaches to end-user empowerment have been proposed, it is hardly clear what “end-user (human) empowerment” is and how it is possible to develop “end-user empowering systems”. This paper offers an interdisciplinary perspective on how it can be possible to arrive at a synthesized concept of end-user empowerment, in particular regarding the development of Information and Communication Technologies (ICTs). The provided interdisciplinary perspective includes concepts from Computer Science, Information Systems, Cognitive Science, Psychology, Sociology, Science-Technology-Society, Design, System Science and Philosophy. Based on an interdisciplinary literature review, and from an enactivist, pluralist, and constructivist perspective, we argue that the individual end-users and their needs and values, as well as the environment (including socioeconomical contexts, other actors, etc.) and technologies they interact with, continuously co-create the conception of end-user empowerment. Moreover, we propose that perceiving technological development as co-creation, and considering technologies as value-bearers could provide the first steps in the development of conceptual frameworks required for the development of end-user empowering systems.},
}