Quotation Spiekermann-Hoff, Sarah, Winkler, Till, Bednar, Kathrin. 2019. A Telemedicine Case Study for the early phases of Value based Engineering. Working Paper Series/Institute for IS & Society Vol. 1.




This following case study has been conducted by the Institute for IS & Society at the Vienna University of Economics and Business (WU). It is a case study of a telemedicine start-up that has been planning an Austrian service roll-out between 2017 and 2018. The startup called "TM" in this document has been co-operating with WU's Institute for IS & Society from mid 2018 to early 2019. This telemedicine case study shows how Valuebased system design in its early "ethical design thinking phase" is working; what results it produces. The operational concept details, the corporate service context, values identified and recommendations made here are directly derived from this real-world telemedicine field-example. However, the stakeholders involved in this case study have not been the "real" stakeholders TM needs to work with for true value-based design. Instead WU Vienna worked with students of a Master Class in Innovation Management who have been imagining the various stakeholder perspectives. So, effectively, participants in the Master Class simulated real-world stakeholders while working on the real-world case. The real-world case was supported by the CEO of TM who presented his business ideas to the students of the Master Class in the fall of 2018. He also shared his business plan and background descriptions of TM with the authors of this document. The TM case described in this document illustrates how the IEEE P7000 Ethical System Engineering Standard (in the making) would work according to its 2nd D2 Draft released to the IEEE P7000 Working Group in August 2019.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Working/discussion paper, preprint
Language English
Title A Telemedicine Case Study for the early phases of Value based Engineering.
Title of whole publication Working Paper Series/Institute for IS & Society Vol. 1
Year 2019
URL https://epub.wu.ac.at/7119/


Spiekermann-Hoff, Sarah (Details)
Winkler, Till (Details)
Bednar, Kathrin (Details)
Institute for Information Systems and Society IN (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
1146 Management information systems (Details)
1157 Usability research (Details)
1161 Human-computer interaction (Details)
2953 Data security and data privacy (Details)
5501 General psychology (Details)
6815 Product design (Details)
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