Quotation Willems, Jurgen, Dury, Sarah. 2017. Reasons for not volunteering: overcoming boundaries to attract volunteers. Service Industries Journal. 37 (11-12), 726-745.




Research on volunteering has mainly focused on the explanatory demographics and functional motives to volunteer, but little is known about the reasons that people might have not to volunteer. However, these reasons need more academic attention, as they form the barriers that organizations have to overcome when attracting new volunteers. We examine a sample of 1248 respondents on whether they volunteer, are interested in volunteering, or have no interest to volunteer. We verify whether demographic differences exist between these groups. By means of an exploratory factor analysis, we analyze the reasons not to volunteer for those who have no interest to volunteer. This complements earlier research by focusing on the barriers that people might have, instead of the benefits of volunteering that have extensively been documented.


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  • volunteer motives
  • Volunteer management

Publication's profile

Status of publication Published
Affiliation External
Type of publication Journal article
Journal Service Industries Journal
Citation Index SSCI
WU-Journal-Rating new STRAT-C
Language English
Title Reasons for not volunteering: overcoming boundaries to attract volunteers
Volume 37
Number 11-12
Year 2017
Page from 726
Page to 745
Reviewed? Y
URL https://www.researchgate.net/publication/316437546_Reasons_for_not_volunteering_overcoming_boundaries_to_attract_volunteers_1page
DOI http://dx.doi.org/10.1080/02642069.2017.1318381
Open Access N


Willems, Jurgen (Details)
Dury, Sarah (Vrije Universiteit Brussel, Belgium)
Research areas (Ă–STAT Classification 'Statistik Austria')
5234 Administrative science (Details)
5308 Management sciences (Details)
5363 Non-profit-sector research (NPO, NPI) (Details)
6906 Public research (Details)
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