Willems, Jurgen, Faulk, Lewis. 2019. Does voluntary disclosure matter when organizations violate stakeholder trust? Journal of Behavioral Public Administration. 2 (1), 1-16.
BibTeX
Abstract
The reputations of nonprofit organizations can be damaged as a result of an organizational scandal, as demonstrated by recent examples of international nonprofit and non-governmental organizations. Common practice and findings from studies using administrative data suggest that nonprofits can reduce the negative effects of scandals by voluntarily disclosing information about the event to stakeholders. This study tests those assumptions in an experimental framework and finds that organizations’ voluntary disclosure of a scandal does not effectively mitigate negative donation intentions following the crisis.
Tags
Press 'enter' for creating the tag- Voluntary disclosure
- Crisis
- Reputation
- Nonprofit
- Stakeholders
Publication's profile
Status of publication | Published |
---|---|
Affiliation | External |
Type of publication | Journal article |
Journal | Journal of Behavioral Public Administration |
Language | English |
Title | Does voluntary disclosure matter when organizations violate stakeholder trust? |
Volume | 2 |
Number | 1 |
Year | 2019 |
Page from | 1 |
Page to | 16 |
Reviewed? | Y |
URL | https://www.journal-bpa.org/index.php/jbpa/article/view/45 |
DOI | http://dx.doi.org/10.30636/jbpa.21.45 |
Open Access | Y |
Open Access Link | https://www.journal-bpa.org/index.php/jbpa/article/view/45 |
Associations
- Projects
- Reputation Management for Nonprofit Organizations
- People
- Willems, Jurgen (Details)
- External
- Faulk, Lewis (American University, United States/USA)
- Organization
- Institute for Public Management and Governance IN (Details)
- Research areas (Ă–STAT Classification 'Statistik Austria')
- 5234 Administrative science (Details)
- 5308 Management sciences (Details)
- 5320 Marketing (Details)
- 5363 Non-profit-sector research (NPO, NPI) (Details)
- 6906 Public research (Details)