Weitzl, Wolfgang, Hutzinger, Clemens, Einwiller, Sabine. 2018. How (un-)committed customers cope with (non-)economic service failures and online recovery attempts. Symposium for Language in Webcare - Interdisciplinary Perspectives, Ghent, Belgien, 22.11.-23.11.
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| Status of publication | Published |
|---|---|
| Affiliation | External |
| Type of publication | Paper presented at an academic conference or symposium |
| Language | English |
| Title | How (un-)committed customers cope with (non-)economic service failures and online recovery attempts |
| Event | Symposium for Language in Webcare - Interdisciplinary Perspectives |
| Year | 2018 |
| Date | 22.11.-23.11. |
| Country | Belgium |
| Location | Ghent |
| URL | http://www.webcare2018.ugent.be/ |
Associations
- People
- Weitzl, Wolfgang (Former researcher)
- External
- Einwiller, Sabine (University of Vienna, Austria)
- Hutzinger, Clemens (Private University Seeburg Castle, Austria)
- Research areas (ÖSTAT Classification 'Statistik Austria')
- 5300 Economics (Details)
- 5308 Management sciences (Details)
- 5320 Marketing (Details)
- 5338 Science of advertising (Details)