Weitzl, Wolfgang, Einwiller, Sabine. 2017. Investigating the outcomes of (un-)desired online service recovery actions. 3rd International Colloquium on Corporate Branding, Identity, Image and Reputation (COBIIR), London, Großbritannien, 07.09.-08.09.
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Status of publication | Published |
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Affiliation | External |
Type of publication | Paper presented at an academic conference or symposium |
Language | English |
Title | Investigating the outcomes of (un-)desired online service recovery actions |
Event | 3rd International Colloquium on Corporate Branding, Identity, Image and Reputation (COBIIR) |
Year | 2017 |
Date | 07.09.-08.09. |
Country | United Kingdom |
Location | London |
Associations
- People
- Weitzl, Wolfgang (Former researcher)
- External
- Einwiller, Sabine (University of Vienna, Austria)
- Research areas (ÖSTAT Classification 'Statistik Austria')
- 5300 Economics (Details)
- 5308 Management sciences (Details)
- 5320 Marketing (Details)
- 5338 Science of advertising (Details)