Quotation Weitzl, Wolfgang, Einwiller, Sabine. 2017. The Role and Determinants of Consumer Webcare Receptiveness and Its Impact on Service Recovery Outcomes. In Proceedings of the 2017 AMS World Marketing Congress, Hrsg. Academy of Marketing Science, 0-0. Christchurch, NZ: Springer.


RIS


BibTeX

Tags

Press 'enter' for creating the tag

Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title The Role and Determinants of Consumer Webcare Receptiveness and Its Impact on Service Recovery Outcomes
Title of whole publication Proceedings of the 2017 AMS World Marketing Congress
Editor Academy of Marketing Science
Page from 0
Page to 0
Location Christchurch, NZ
Publisher Springer
Year 2017
Open Access N

Associations

People
Weitzl, Wolfgang (Former researcher)
External
Einwiller, Sabine (University of Vienna, Austria)
Organization
Marketing DP (Details)
Retailing and Marketing IN (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
5300 Economics (Details)
5308 Management sciences (Details)
5320 Marketing (Details)
5338 Science of advertising (Details)
Google Scholar: Search