Quotation Weitzl, Wolfgang, Einwiller, Sabine. Forthcoming. The Role and Determinants of Consumer Webcare Receptiveness and Its Impact on Service Recovery Outcomes. 2017 AMS World Marketing Congress, Christchurch, Neuseeland, 27.06.-01.07.


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Publication's profile

Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title The Role and Determinants of Consumer Webcare Receptiveness and Its Impact on Service Recovery Outcomes
Event 2017 AMS World Marketing Congress
Year 2017
Date 27.06.-01.07.
Country New Zealand
Location Christchurch

Associations

People
Weitzl, Wolfgang (Former researcher)
External
Einwiller, Sabine (University of Vienna, Austria)
Organization
Marketing DP (Details)
Retailing and Marketing IN (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
5300 Economics (Details)
5308 Management sciences (Details)
5320 Marketing (Details)
5338 Science of advertising (Details)
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