Weitzl, Wolfgang, Einwiller, Sabine. Forthcoming. The Role and Determinants of Consumer Webcare Receptiveness and Its Impact on Service Recovery Outcomes. 2017 AMS World Marketing Congress, Christchurch, Neuseeland, 27.06.-01.07.
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Affiliation | WU |
---|---|
Type of publication | Paper presented at an academic conference or symposium |
Language | English |
Title | The Role and Determinants of Consumer Webcare Receptiveness and Its Impact on Service Recovery Outcomes |
Event | 2017 AMS World Marketing Congress |
Year | 2017 |
Date | 27.06.-01.07. |
Country | New Zealand |
Location | Christchurch |
Associations
- People
- Weitzl, Wolfgang (Former researcher)
- External
- Einwiller, Sabine (University of Vienna, Austria)
- Organization
- Marketing DP (Details)
- Institute for Retailing & Data Science IN (Details)
- Research areas (Ă–STAT Classification 'Statistik Austria')
- 5300 Economics (Details)
- 5308 Management sciences (Details)
- 5320 Marketing (Details)
- 5338 Science of advertising (Details)