Franke, Nikolaus, Schirg, Florian, Reinsberger, Kathrin. 2016. The frequency of end-user innovation: A re-estimation of extant findings. Research Policy (RP) 45 (8), 1684-1689.

RIS

@ARTICLE{Franke2016,
title = {The frequency of end-user innovation: A re-estimation of extant findings},
author = {Nikolaus Franke and Florian Schirg and Kathrin Reinsberger},
year = {2016},
doi = {http://dx.doi.org/10.1016/j.respol.2016.04.012},
url = {https://www.wu.ac.at/entrep/forschung/publikationen-full-text-pdf/ },
volume = {45},
number = {8},
language = {EN},
pages = {1684-1689},
journal = {Research Policy (RP)},
abstract = {Recent studies have found that large numbers of consumers innovate. In our study, we provide a re-estimation of the figures provided in the extant literature. We do so by conducting a study in which we apply two different methods of data collection: (1) telephone interviews, the method considered most valid in previous research, and (2) personal interviews, which involve much higher effort but induce better individual recollection. Using telephone interviews, we measured a user-innovator frequency of 10.8% in our sample. In stark contrast, personal follow-up interviews resulted in a frequency of 39.7%, indicating a considerable underestimation in extant research. We then used the correction factor generated to re-estimate findings on user innovation frequency in Finland, Japan, Korea, Sweden, the UK, and the USA. It appears that user innovation is indeed a mass phenomenon that should not be overlooked by policymakers or firms.},
}