Quotation Woydack, Johanna. 2014. "You have to be colourful with the scripts and use poetic language": the question of standardisation and resistance in a multilingual London call centre. Discourse Studies Group. Research Seminar. Department of English, City University of Hong Kong, Hong Kong, China, 31 March.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title "You have to be colourful with the scripts and use poetic language": the question of standardisation and resistance in a multilingual London call centre
Event Discourse Studies Group. Research Seminar. Department of English, City University of Hong Kong
Year 2014
Date 31 March
Country China
Location Hong Kong

Associations

People
Tovar, Johanna (Details)
Organization
Institute for English Business Communication (Köster) (Details)
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