Quotation Woydack, Johanna. 2014. Upstairs, Downstairs: The question of resistance against scripts in a London outbound call centre. Language and Society Special Interest Group Seminar, University of Hong Kong, Hong Kong, China, 10 February.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title Upstairs, Downstairs: The question of resistance against scripts in a London outbound call centre
Event Language and Society Special Interest Group Seminar, University of Hong Kong
Year 2014
Date 10 February
Country China
Location Hong Kong

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People
Tovar, Johanna (Details)
Organization
Institute for English Business Communication (Köster) (Details)
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