Woydack, Johanna. 2014. "You have to be colourful with the scripts and use poetic language": the question of standardisation and resistance in a multilingual call centre. Explorations in Ethnography, Language and Communication 5, Manchester, Großbritannien, 11.11-12.11..
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Status of publication | Published |
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Affiliation | WU |
Type of publication | Paper presented at an academic conference or symposium |
Language | English |
Title | "You have to be colourful with the scripts and use poetic language": the question of standardisation and resistance in a multilingual call centre |
Event | Explorations in Ethnography, Language and Communication 5 |
Year | 2014 |
Date | 11.11-12.11. |
Country | United Kingdom |
Location | Manchester |
URL | https://eelc5.wordpress.com/ |
Associations
- People
- Tovar, Johanna (Details)
- Organization
- Institute for English Business Communication (Köster) (Details)