Quotation Sackmann, Sonja A., Eggenhofer-Rehart, Petra, Friesl, Martin. 2009. Sustainable change: Long-term efforts toward developing a learning organization. Journal of Applied Behavioral Science 45 (4): 521-549.




Globalization and intensified competition require organizations to change and adapt to dynamic environments in order to stay competitive. This article describes a longitudinal action research study supporting the strategic change of a trading company. The strategic change was accompanied by planned changes in organizational structures and processes, management systems, emerging changes in leadership, and organization members' attitudes and behaviors, and it was supported by management development activities. Longitudinal data over a 4-year period including participant observation and interviews reveal that a systemic approach, a learning and becoming perspective toward change, trust, an appropriate role perception, and the specific use of management instruments contribute to sustained change that resulted in performance improvements and a move toward a learning organization. We conclude with implications for strategic Change and suggestions for further research in this area.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Journal of Applied Behavioral Science
Citation Index SSCI
WU Journalrating 2009 A
WU-Journal-Rating new STRAT-B, WH-B
Language English
Title Sustainable change: Long-term efforts toward developing a learning organization.
Volume 45
Number 4
Year 2009
Page from 521
Page to 549
Reviewed? Y
URL http://jab.sagepub.com/content/45/4.toc


Eggenhofer-Rehart, Petra (Details)
Friesl, Martin (Lancaster University, United Kingdom)
Sackmann, Sonja A. (Universität der Bundeswehr, Germany)
Interdisciplinary Institute for Management and Organizational Behavior IN (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
5300 Economics (Details)
5502 Occupational-, industrial psychology (Details)
5945 Organisational development (Details)
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