Figl, Kathrin, Recker, Jan, Mendling, Jan. 2013. A Study on the Effects of Routing Symbol Design on Process Model Comprehension. Decision Support Systems (DSS) 54 (2), 1104-1118.
BibTeX
Abstract
Process modeling grammars are used to create models of business processes. In this paper, we discuss how different routing symbol designs affect an individual's ability to comprehend process models. We conduct an experiment with 154 students to ascertain which visual design principles influence process model comprehension. Our findings suggest that design principles related to perceptual discriminability and pop out improve comprehension accuracy. Furthermore, semantic transparency and aesthetic design of symbols lower the perceived difficulty of comprehension. Our results inform important principles about notational design of process modeling grammars and the effective use of process modeling in practice.
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Status of publication | Published |
---|---|
Affiliation | WU |
Type of publication | Journal article |
Journal | Decision Support Systems (DSS) |
Citation Index | SCI |
WU Journalrating 2009 | A |
WU-Journal-Rating new | FIN-A, INF-A, MAR-A, STRAT-B, WH-B |
Language | English |
Title | A Study on the Effects of Routing Symbol Design on Process Model Comprehension |
Volume | 54 |
Number | 2 |
Year | 2013 |
Page from | 1104 |
Page to | 1118 |
Reviewed? | Y |
URL | http://www.sciencedirect.com/science/article/pii/S0167923612003119 |
DOI | http://dx.doi.org/10.1016/j.dss.2012.10.037 |
Associations
- People
- Figl, Kathrin (Former researcher)
- Mendling, Jan (Details)
- External
- Recker, Jan (Australia)
- Organization
- Institute for Data, Process and Knowledge Management (AE Sabou) (Details)
- Institute for Information Systems and New Media IN (Details)