Quotation Krumay, Barbara, Brandtweiner, Roman. 2010. Are Customer Service Offerings Influencing E-Loyalty? A Graphical Chain Model Approach in the Austrian Mobile Phone Service Provider Industry. In The 24th Bled eConference eFuture: Solutions for the Individual, Organisations and Society, Hrsg. Andreja Pucihar, Jože Gričar, Nilmini Wickramasinghe, Ulrike Lechner, Roger Clarke, 346-363. Bled, Slovenia: -.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title Are Customer Service Offerings Influencing E-Loyalty? A Graphical Chain Model Approach in the Austrian Mobile Phone Service Provider Industry
Title of whole publication The 24th Bled eConference eFuture: Solutions for the Individual, Organisations and Society
Editor Andreja Pucihar, Jože Gričar, Nilmini Wickramasinghe, Ulrike Lechner, Roger Clarke
Page from 346
Page to 363
Location Bled, Slovenia
Publisher -
Year 2010
URL http://domino.fov.uni-mb.si/proceedings

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People
Krumay, Barbara (Details)
Brandtweiner, Roman (Details)
Organization
Information Systems and Society IN (Details)
Institute for Information Management and Control IN (Details)
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