Quotation Floh, Arne, Bharadwaj, Sundar. 2007. Are Satisfied Customer More Profitabel? Examining the Satisfaction-profit-chain in the finance Industry. INFORMS Marketing Science Conference, Singapore, Singapur, 28.06.-30. 06.


RIS


BibTeX

Tags

Press 'enter' for creating the tag

Publication's profile

Status of publication Published
Affiliation WU
Type of publication Paper presented at an academic conference or symposium
Language English
Title Are Satisfied Customer More Profitabel? Examining the Satisfaction-profit-chain in the finance Industry
Event INFORMS Marketing Science Conference
Year 2007
Date 28.06.-30. 06
Country Singapore
Location Singapore

Associations

People
Floh, Arne (Details)
External
Bharadwaj, Sundar (Emory University/Goizueta Business School, United States/USA)
Organization
Institute for Marketing Management IN (Details)
Google Scholar: Search