Schwaiger, M., Winkler, G.. 2003. Is customer satisfaction driving revenue - a longitudinal analysis with evidence from the banking industry. Vortrag im Rahmen der International Economics and Business Research Conference, Las Vegas, USA
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| Status of publication | Published |
|---|---|
| Affiliation | WU |
| Type of publication | Paper presented at an academic conference or symposium |
| Title | Is customer satisfaction driving revenue - a longitudinal analysis with evidence from the banking industry |
| Year | 2003 |
Associations
- People
- Winkler, Gerhard (Details)
- Organization
- Bank Administration (Former organization)