Moore, S.A., Schlegelmilch, B.B.. 1990. Service Quality: A Critial Evaluation of the Literature and an Agenda for Future Research. Proceedings of the 23rd Annual Conference of the Marketing Education Group, Oxford, England, July 16-17
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Status of publication | Published |
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Affiliation | WU |
Type of publication | Contribution to conference proceedings |
Language | English |
Title | Service Quality: A Critial Evaluation of the Literature and an Agenda for Future Research |
Year | 1990 |
Associations
- People
- Schlegelmilch, Bodo B. (Details)
- Organization
- Institute for International Marketing Management IN (Details)