Quotation Grisold, Thomas, vom Brocke, Jan, Groß, Steven, Mendling, Jan, Röglinger, Maximilian, Stelzl, Katharina. 2021. Digital Innovation and Business Process Management: Opportunities and Challenges as Perceived by Practitioners. Communications of the Association for Information Systems. 49 556-571.


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Abstract

In this report, we summarize a large-scale online workshop series focusing on the connection between digital innovation and business process management. The workshop series—which contained four sessions in total that each lasted for an hour and involved on average of 120 practitioners and several academics—focused on complementing the primarily conceptual claims in this research area with in-depth insights from organizational practice. Each workshop shed light on specific aspects that appear important in the digital innovation and BPM context. We collected data from discussions during the sessions and from two surveys. Based on our findings, we identify three research directions to advance research at the intersection between digital innovation and BPM. We suggest that researchers 1) explore BPM’s role in digital innovation, 2) scope digital innovation activities in BPM projects, and 3) examine how to align organizational structures to support BPM-driven digital innovation activities. We point to several concrete avenues for future empirical research in this field.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Communications of the Association for Information Systems (CAIS)
WU-Journal-Rating new STRAT-C
Language English
Title Digital Innovation and Business Process Management: Opportunities and Challenges as Perceived by Practitioners
Volume 49
Year 2021
Page from 556
Page to 571
URL https://aisel.aisnet.org/cais/vol49/iss1/27/
DOI http://dx.doi.org/10.17705/1cais.04927
Open Access N

Associations

Projects
EU Funding 2018-1-LI01-KA203-000114, “Reference Module Design for Explorative Business Process Management"
People
Grisold, Thomas (Details)
vom Brocke, Jan (Former researcher)
Groß, Steven (Former researcher)
Mendling, Jan (Details)
Röglinger, Maximilian (Former researcher)
External
Stelzl, Katharina (University of Bayreuth, Germany)
Organization
Institute for Data, Process and Knowledge Management IN (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
1925 Knowledge management (Details)
5954 Knowledge management (Details)
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