Quotation vom Brocke, Jan, Mendling, Jan, Rosemann, Michael. 2021. Planning and Scoping Business Process Management with the BPM Billboard. In: Business Process Management Cases Vol. 2, Hrsg. Jan vom Brocke, Jan Mendling, Michael Rosemann, 3-16. Berlin, Heidelberg: Springer.




This chapter introduces the BPM Billboard as a tool for planning and scoping Business Process Management (BPM) projects and programs. The BPM Billboard is grounded in the belief that BPM is a means to an end, not the end itself. It links BPM initiatives to strategic objectives and ensures that BPM creates tangible results toward achieving those objectives by systematically developing the required, context-specific organizational capabilities. The BPM Billboard structures everything that needs to be considered for BPM initiatives to be successful and provides a cockpit view allowing process managers to comprehensively plan, manage, assess, and communicate BPM initiatives. As such, the BPM Billboard also serves as a framework for the many BPM cases presented in this book. In this chapter, we introduce the BPM Billboard and provide a practical example to demonstrate its applicability. Furthermore, we outline how to use the BPM Billboard in process work. Finally, we explain how the cases in this book relate to the BPM Billboard and provide a brief overview of the cases discussed in the individual chapters that follow.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Chapter in edited volume
Language English
Title Planning and Scoping Business Process Management with the BPM Billboard
Title of whole publication Business Process Management Cases Vol. 2
Editor Jan vom Brocke, Jan Mendling, Michael Rosemann
Page from 3
Page to 16
Location Berlin, Heidelberg
Publisher Springer
Year 2021
URL https://www.springerprofessional.de/planning-and-scoping-business-process-management-with-the-bpm-bi/19543478
ISBN 978-3-662-63046-4
Open Access N


Mendling, Jan (Details)
Rosemann, Michael (Queensland University of Technology, Australia)
vom Brocke, Jan (Universität Liechtenstein, Liechtenstein)
Institute for Data, Process and Knowledge Management IN (Details)
Research areas (ÖSTAT Classification 'Statistik Austria')
5367 Management information systems (Details)
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