Quotation Becker, Jörg, Di Ciccio, Claudio, vom Brocke, Jan, Leopold, Henrik, Mendling, Jan, Cerqueira Revoredo, Kate, Solti, Andreas, Kerschbaumsteiner, Armin, Wolf, Verena. 2020. Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business & Information Systems Engineering (BISE) (früher: Wirtschaftsinformatik WI). 63 145-156.




Business Process Management is a boundary- spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, infor- mation systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business pro- cesses. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.


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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Journal article
Journal Business & Information Systems Engineering (BISE) (früher: Wirtschaftsinformatik WI)
Citation Index SCI
WU Journalrating 2009 A
WU-Journal-Rating new INF-A, STRAT-B, WH-B
Language English
Title Seven Paradoxes of Business Process Management in a Hyper-Connected World
Volume 63
Year 2020
Page from 145
Page to 156
Reviewed? Y
URL https://link.springer.com/content/pdf/10.1007/s12599-020-00646-z.pdf
DOI http://dx.doi.org/10.1007/s12599-020-00646-z
Open Access Y
Open Access Link https://link.springer.com/article/10.1007%2Fs12599-020-00646-z


Becker, Jörg (Former researcher)
Di Ciccio, Claudio (Former researcher)
vom Brocke, Jan (Former researcher)
Leopold, Henrik (Former researcher)
Mendling, Jan (Details)
Cerqueira Revoredo, Kate (Former researcher)
Solti, Andreas (Former researcher)
Kerschbaumsteiner, Armin (Former researcher)
Wolf, Verena (Former researcher)
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