Quotation Kusen, Ema, Strembeck, Mark. 2021. Proceedings of the 6th International Conference on Complexity, Future Information Systems and Risk - Volume 1: COMPLEXIS. In Structural Similarities of Emotion-exchange Networks: Evidence from 18 Crisis Events, Hrsg. Reinhold Behringer, Victor Chang, 25-36. Online: SciTePress.


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Abstract

Online social networks (OSNs) play a significant role during crisis events by offering a convenient channel for information seeking, social bonding, and opinion sharing. In this context, people express their fear, panic, shock, as well as gratitude, well-wishing, and empathy as a crisis event evolves over time. Though emotional responses during crisis events have been studied both in offline and online settings, it is yet unclear which communication structures are representative for the exchange of specific types of emotions. In this paper, we report on new findings which indicate that not all negative emotions are exchanged in the same way. In particular, we used emotion-exchange motifs to compare the structure of emotion-annotated communication networks that resulted from 18 crisis events. Our findings clearly indicate that 1) exchanges of sadness on the one hand, and joy/love on the other show more structural similarity than any other pair of emotions, 2) emotion-exchange networks can be clustered into two families, each of which includes different types of emotions, 3) membership in the two families of emotion-exchange networks fluctuates over time. A related data-set is available for download from IEEE DataPort, DOI: 10.21227/yajb-6y77.

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Publication's profile

Status of publication Published
Affiliation WU
Type of publication Contribution to conference proceedings
Language English
Title Proceedings of the 6th International Conference on Complexity, Future Information Systems and Risk - Volume 1: COMPLEXIS
Title of whole publication Structural Similarities of Emotion-exchange Networks: Evidence from 18 Crisis Events
Editor Reinhold Behringer, Victor Chang
Page from 25
Page to 36
Location Online
Publisher SciTePress
Year 2021
ISBN 978-989-758-505-0
Open Access N

Associations

People
Kusen, Ema (Details)
Strembeck, Mark (Details)
Organization
Institute for Information Systems and New Media IN (Details)
Research areas (Ă–STAT Classification 'Statistik Austria')
1108 Informatics (Details)
1109 Information and data processing (Details)
1138 Information systems (Details)
5912 Social sciences (interdisciplinary) (Details)
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