2017 Woydack, Johanna. 2017. Call center agents and the experience of stigma. Working Papers in Urban Language and Literacy King's College London. (Details)
  Woydack, Johanna. 2017. Language management and language work in a multilingual call center: An ethnographic case study. (Details)
2015 Woydack, Johanna, Rampton, Ben. 2015. WP 147 Text trajectories in a multilingual call centre: The linguistic ethnography of a calling script.. Working Papers in Urban Language and Literacy. King's College London. open access (Details)
2012 Sing, Christine Simone. 2012. Nouns and their patterns in L2 student writing. Implications for the teaching of English for specific academic purposes (ESAP). (Details)