Classification: 6906: Public research

Publications

Journal article

2021 Gross, Hellen, Ingerfurth, Stefan, Willems, Jurgen. 2021. Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention. Journal of Business Research. 134 405-413. (Details)
  Schubert, Peter, Willems, Jurgen. 2021. In the name of the stakeholder: An assessment of representation surpluses and deficits by nonprofit leaders. Nonprofit Management & Leadership. 31 (4), 639-664. open access (Details)
  Willems, Jurgen. 2021. Learning Civil Courage: A Citizens’ Perspective. Educational Researcher. open access (Details)
  Fischer, Caroline, Willems, Jurgen, Van den Bergh, Joachim. 2021. Neue Technologien im öffentlichen Sektor: Bürgerinnen und Bürger haben nur geringe Erwartungen. Verwaltung und Management. 27 (2), 59-67. open access (Details)
  Döring, Matthias, Willems, Jurgen. 2021. Processing stereotypes: professionalism confirmed or disconfirmed by sector affiliation? International Public Management Journal. open access (Details)
  Willems, Jurgen, Faulk, Lewis, Boenigk, Silke. 2021. Reputation Shocks and Recovery in Public-Serving Organizations: The Moderating Effect of Mission Valence. Journal of Public Administration Research and Theory. 31 (2), 311-327. (Details)
  Ronquillo, John, Popa, Andrea, Willems, Jurgen. 2021. Toward an Understanding of the Role of Human Resources in Cultivating a Climate for Innovation in Nonprofit and Public Organizations. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 32 (5), 1126-1138. (Details)
  Dethier, Fanny, Delcourt, Cécile, Willems, Jurgen. 2021. Transparency of nonprofit organizations: An integrative framework and research agenda. Journal of Philantrophy and Marketing (vormals:International Journal of Nonprofit and Voluntary Sector Marketing). (Details)
2020 Vogel, Dominik, Willems, Jurgen. 2020. Einen Beitrag leisten und davon profitieren? Verwaltung und Management. 26 (3), 125-130. (Details)
  Becker, Annika, Boenigk, Silke, Willems, Jurgen. 2020. In Nonprofits We Trust? A Large-Scale Study on the Public’s Trust in Nonprofit Organizations. Journal of Non Profit and Public Sector Marketing. 32 (2), 189-216. (Details)
  Pihl-Thingvad, Signe, Hansen, Sune, Winter, Vera, Hansen, Michelle, Willems, Jurgen. 2020. Public managers’ role in creating workplace social capital (WSC) and its effect on employees’ well-being and health: a protocol of a longitudinal cohort study (PUMA-WSC). BMJ Open. 10 (e0390), 1-8. open access (Details)
  Willems, Jurgen. 2020. Public servant stereotypes: It is not (at) all about being lazy, greedy, and corrupt. Public Administration. 98 (4), 807-823. open access (Details)
  Vogel, Dominik, Willems, Jurgen. 2020. The Effects of Making Public Service Employees Aware of Their Prosocial and Societal Impact: A Microintervention. Journal of Public Administration Research and Theory. 30 (3), 485-503. open access (Details)
  Raeymaeckers, Peter, Vermeiren, Caroline, Noel, Charlotte, Van Puyvelde, Stijn, Willems, Jurgen. 2020. The Governance of Public–Nonprofit Service Networks: A Comparison Between Three Types of Governance Roles. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 31 1037-1048. (Details)
2019 Willems, Jurgen, Faulk, Lewis. 2019. Does voluntary disclosure matter when organizations violate stakeholder trust? Journal of Behavioral Public Administration. 2 (1), 1-16. open access (Details)
  Willems, Jurgen, Waldner, Carolin, Vogel, Dominik. 2019. Reputation spillover effects from grant-providing institutions. Nonprofit Management & Leadership. 30 (1), 9-30. (Details)
  Willems, Jurgen, Waldner, Carolin, Ronquillo, John. 2019. Reputation Star Society: Are star ratings consulted as substitute or complementary information? Decision Support Systems (DSS). 124 open access (Details)
2018 Crispeels, Thomas, Willems, Jurgen, Scheerlinck, Ilse. 2018. Public–private collaborations in drug development: boosting innovation or alleviating risk? Public Management Review. 20 (2), 273-292. (Details)
  Willems, Jurgen, Ingerfurth, Stefan. 2018. The quality perception gap between employees and patients in hospitals. Health Care Management Review. 43 (2), 157-167. (Details)
  Andersson, Frederik, Willems, Jurgen. 2018. “I Say Tomato . . .”: A Nonprofit Practitioner Perspective of the Meaning(s) of Social Entrepreneurship. Journal of Nonprofit Education and Leadership. 8 (3), 289-304. (Details)
2017 Willems, Jurgen, Andersson, Frederik, Jegers, Marc, Renz, David. 2017. A Coalition Perspective on Nonprofit Governance Quality: Analyzing Dimensions of Influence in an Exploratory Comparative Case Analysis. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 28 (4), 1422-1447. (Details)
  Willems, Jurgen, Dury, Sarah. 2017. Reasons for not volunteering: overcoming boundaries to attract volunteers. Service Industries Journal. 37 (11-12), 726-745. (Details)
  Willems, Jurgen, Waldner, Carolin, Dere, Yasemin, Matsuo, Yuka, Högy, Kevin. 2017. The Role of Formal Third-Party Endorsements and Informal Self-Proclaiming Signals in Nonprofit Reputation Building. Nonprofit and Voluntary Sector Quarterly. 46 (5), 1092-1105. (Details)
  Sundermann, Larissa, Boenigk, Silke, Willems, Jurgen. 2017. Under blood pressure – differentiated versus undifferentiated marketing to increase blood donations. International Review on Public and Nonprofit Marketing. 14 (3), 321-340. (Details)
2016 Willems, Jurgen. 2016. Building Shared Mental Models of Organizational Effectiveness in Leadership Teams Through Team Member Exchange Quality. Nonprofit and Voluntary Sector Quarterly. 45 (3), 568-592. (Details)
  Willems, Jurgen. 2016. Debate: Should public management research be more interdisciplinary? Public Money and Management. 36 (2), 76-78. (Details)
  Dury, Sarah, Willems, Jurgen, Nico, De Witte, De Donder, Lisbeth, Buffel, Tine, Vertee, Dominique. 2016. Municipality and Neighborhood Influences on Volunteering in Later Life. Journal of Applied Gerontology. 35 (6), 601-626. (Details)
  Faulk, Lewis, Willems, Jurgen, jasmine McGinnis Johnson, Jasmine, Steward, Amanda. 2016. Network Connections and Competitively Awarded Funding: The impacts of board network structures and status interlocks on nonprofit organizations’ foundation grant acquisition. Public Management Review. 18 (10), 1425-1455. (Details)
  Willems, Jurgen. 2016. Organizational Crisis Resistance: Examining Leadership Mental Models of Necessary Practices to Resist Crises and the Role of Organizational Context. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 27 (6), 2807-2832. (Details)
  Willems, Jurgen, Jegers, Marc, Faulk, Lewis. 2016. Organizational Effectiveness Reputation in the Nonprofit Sector. Public Performance & Management Review. 39 (2), 454-475. (Details)
  Valeau, Patrick, Willems, Jurgen, Parak, Hassen. 2016. The Effect of Attitudinal and Behavioral Commitment on the Internal Assessment of Organizational Effectiveness: A Multilevel Analysis. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 27 (6), 2913-2936. (Details)
2015 Willems, Jurgen, Van Puyvelde, Stijn, Jegers, Marc, Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland. 2015. Exploring board interlocking behaviour between nonprofit organizations. Annals of Public and Cooperative Economics. 86 (1), 73-88. (Details)
  Willems, Jurgen. 2015. Individual perceptions on the participant and societal functionality of non-formal education for youth: Explaining differences across countries based on the human development index. International Journal of Educational Development. 44 11-20. (Details)
  Van Puyvelde, Stijn, Huybrechts, Gert, Willems, Jurgen, Jegers, Marc, Bidee, Jemima, Vantilborgh, Tim, Pepermans, Roland. 2015. Optimal membership size and the governance of grassroots associations. The Social Science Journal. 52 (2), 141-147. (Details)
  Crispeels, Thomas, Willems, Jurgen, Brugman, Paul. 2015. The relationship between organizational characteristics and membership of a biotechnology industry board-of-directors-network. Journal of Business & Industrial Marketing. 30 (3/4), 312-323. (Details)
2014 Willems, Jurgen. 2014. Antecedents or Effects of Being a Manager in the Nonprofit, Public, or Private Sector. Nonprofit Management & Leadership. 25 (2), 183-189. (Details)
  Willems, Jurgen, Boenigk, Silke, Jegers, Marc. 2014. Seven Trade-offs in Measuring Nonprofit Performance and Effectiveness. Voluntas: International Journal of Voluntary and Nonprofit Organizations. 25 (6), 1648-1670. (Details)
2013 Willems, Jurgen, Walk, Marlene. 2013. Assigning volunteer tasks: The relation between task preferences and functional motives of youth volunteers. Children and Youth Services Review. 35 (6), 1030-1040. (Details)
  Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland, Willems, Jurgen, Huybrechts, Gert, Jegers, Marc. 2013. From “getting” to “giving”: Exploring age-related differences in perceptions of and reactions to psychological contract balance. European Journal of Work & Organizational Psychology. 22 (3), 293-305. (Details)
  Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland, Willems, Jurgen, Huybrechts, Gert, Jegers, Marc. 2013. Revisiting the Relationship between Personality and Psychological Contracts: A Moderated Mediation Model Explaining Volunteer Performance. Social Service Review. 87 (1), 158-186. (Details)
2012 Willems, Jurgen, Van den Bergh, Joachim, Deschoolmeester, Dirk. 2012. Analyzing Employee Agreement on Maturity Assessment Tools for Organizations. Knowledge and Process Management: The Journal of Corporate Transformation. 19 (3), 142-147. (Details)
  Willems, Jurgen, Huybrechts, Gert, Jegers, Marc, Weijters, Bert, Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland. 2012. Nonprofit Governance Quality: Concept and Measurement. Journal of Social Service Research. 38 (4), 561-578. (Details)
  Willems, Jurgen, Huybrechts, Gert, Jegers, Marc, Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland. 2012. Volunteer decisions (not) to leave: Reasons to quit versus functional motives to stay. Human Relations. 65 (7), 883-900. (Details)
2011 Vantilborgh, Tim, Bidee, Jemima, Pepermans, Roland, Willems, Jurgen, Huybrechts, Gert, Jegers, Marc. 2011. Volunteers' psychological contracts: Extending traditional views. Nonprofit and Voluntary Sector Quarterly. 41 (6), 1072-1091. (Details)

Chapter in edited volume

2021 Van Puyvelde, Stijn, Willems, Emma, Brown, William, Willems, Jurgen. 2021. Board human capital, board chair leadership, and board effectiveness in non-profit organisations. In: Critical Contributions To Economics And Beyond (Liber Amicorum for Prof. Dr. Marc Jegers). Hrsg. Stijn Van Puyvelde, Caroline Buts, 152-171. Berlin: Lexxion · Berlin. (Details)
2018 Ingerfurth, Stefan, Andersson, Frederik, Willems, Jurgen. 2018. Entrepreneurship im Krankenhaussektor. In: Entrepreneurship im Gesundheitswesen. Unternehmensgründung - Geschäftsideen - Wertschöpfung, Hrsg. Pfannstiel, Mario A., Da-Cruz, Patrick, Rasche, Christoph, 53-67. Wiesbaden: Springer. (Details)
2016 Willems, Jurgen, Van den Bergh, Joachim, Viaene, Stijn. 2016. Smart City Projects and Citizen Participation: The Case of London. In: Public Sector Management in a Globalized World, Hrsg. Andeßner, René, Greiling, Dorothea, Vogel, Rick, 249-266. Wiesbaden: Springer Gabler. (Details)
2013 Crispeels, Thomas, Huculeci, Radu, Willems, Jurgen, Scheerlinck, Ilse. 2013. Strategic and Innovation Networks in the Flanders Biotechnology Industry. In: Strategy and Communication for Innovations, Hrsg. Pfefferman, Nicole, Minshall, Tim, Mortara, Letizia, 85-99. Berlin/Heidelberg: Springer. (Details)
2012 Willems, Jurgen, Jegers, Marc. 2012. Analysing board-director networks as small worlds: Theory and applications. In: Macroeconomics and Beyond - Essays in Honour of Wim Meeusen, Hrsg. Erreygers, Guido, Vermeire, Mieke, 260-297. Antwerp/Apeldoorn: Garant. (Details)

Paper presented at an academic conference or symposium

2021 Dethier, Fanny, Delcourt, Cécile, Willems, Jurgen. 2021. La transparence des associations à but non lucratif: un modèle intégratif et agenda de recherche. Séminaire de recherche du Centre d'Economie Sociale, Liège (Lüttich), Belgium, 20.04-20.04. (Details)
  Schmidthuber, Lisa, Willems, Jurgen, Vanderelst, Dieter, Soliman, Meikel, Stoll, Jonathan. 2021. Social Acceptance of Police Violence: The Role of AI-driven Service Robots. 25th International Research Society on Public Management Conference (IRSPM), online, Austria, 23.04. (Details)
  Kim, Minjung, Faulk, Lewis, Willems, Jurgen. 2021. The role of performance signals on early organization reputation building and the moderating influence of mission valence. Public Management Research Coference, Online (Hawaii), United States/USA, 23.06-25.06. (Details)
  Dethier, Fanny, Delcourt, Cécile, Willems, Jurgen. 2021. Transparency of nonprofit organizations: An integrative framework and research agenda. Séminaire de recherche de l'UER économie, Liège, Belgium, 03.05.-03.05. (Details)
2020 Waldner, Carolin Johanna, Willems, Jurgen. 2020. Preceding Reputation: A Stakeholder Perspective on Pre-Reputation Signals of Nascent Ventures. Academy of Management Annual meeting, Online, United States/USA, 30.07-03.08. (Details)
  Willems, Jurgen. 2020. Public officials: Between public value and public marketing. Trans-European Dialogue (TED), Bratislava, Slowakei, 12.02-13.02. (Details)
  Trivedi, Smita Kishor, Petkova, Antoaneta, Willems, Jurgen. 2020. The Strength of Strong Ties: A Study of Women Entrepreneur Networks in Poverty. Academy of Management Annual Meeting, Online, United States/USA, 30.07-03.08. (Details)
2019 Van den Bergh, Joachim, Willems, Jurgen. 2019. Governing Smart City Eco-Systems: What is and should be the role of public institutions? EGPA Annual Conference, Belfast, Großbritannien, 11.09-13.09. (Details)
  Willems, Jurgen, Damgaard, Peter, Van Dooren, Wouter. 2019. What if Kahneman is wrong? An evaluation of the use of cognitive theory in behavioral public administration. EGPA Annual Conference, Belfast, Großbritannien, 11.09-13.09. (Details)

Working/discussion paper, preprint

2020 Willems, Jurgen, Knassmüller, Monika, Eggenreich, Lea, Ebinger, Falk. 2020. COVID-19 Shutdown: die Sicht der Bürger*innen – Persönliche und gesellschaftliche Nachteile. COVID-19 Shutdown: die Sicht der Bürger*innen. open access (Details)
2017 Willems, Jurgen. 2017. Citizen participation and coproduction across countries: The case of parent participation in education. Citizen participation and coproduction across countries: The case of parent participation in education. (Details)
2013 Deyaert, Jef, Willems, Jurgen, Mortelmans, Dimitri. 2013. The rise of the New Volunteer: A longitudinal study at the Scouts and Guides Movement in Flanders. De opkomst van de Nieuwe Vrijwilliger. Een longitudinale studie bij Scouts en Gidsen Vlaanderen. (Details)
2012 Willems, Jurgen. 2012. Social movement structures in relation to goals and forms of action: An exploratory model. Canadian Journal of Nonprofit and Social Economy Research. (Details)

Research report, expert opinion

2021 Willems, Jurgen, Schmidthuber, Lisa, Schmid, Moritz, Knassmüller, Monika, Ebinger, Falk, Dinhof, Katharina. 2021. The biggest public sector challenges in Germany - A citizen perspective. Vienna:Vienna University of Economics and Business. (Details)
2020 Willems, Jurgen, Knassmüller, Monika, Ebinger, Falk, Dinhof, Katharina, Schmid, Moritz. 2020. Austria in the COVID-19 Pandemic - Citizens’ Satisfaction with Crisis Measures and Communication. Austria:Vienna University of Economics and Business (WU WIEN). open access (Details)
  Willems, Jurgen, Knassmüller, Monika, Ebinger, Falk, Dinhof, Katharina, Schmid, Moritz. 2020. COVID-19 Pandemie in Österreich – Zufriedenheit Der Bürger*innen Mit Maßnahmen Und Kommunikation. Österreich:Vienna University of Economics and Business (WU WIEN). open access (Details)
  Ebinger, Falk, Willems, Jurgen. 2020. Never waste a good crisis – Which work-related COVID-19 changes are here to stay? Austria:Vienna University of Economics and Business (WU WIEN). (Details)
2019 Willems, Jurgen, Waldner, Carolin. 2019. Reputation Management for Nonprofit Organizations. Hamburg:University of Hamburg. (Details)

Teaching materials

2020 Willems, Jurgen, Maier, Florentine, Waldner, Carolin Johanna. 2020. Reputationsmanagement von öffentlichen und zivilgesellschaftlichen Organisationen und die damit verbundenen Konzepte Leistung, Transparenz und Rechenschaftspflicht. open access (Details)

Habilitation

2019 Willems, Jurgen. 2019. Leadership, Performance, and Reputation: A multi-method empirical view on the public and nonprofit sectors. Habilitationsschrift, University of Hamburg. (Details)

Master thesis

2011 Willems, Jurgen. 2011. Volunteer Engagement in Large Nonprofit Organizations: A Multivariate-Multilevel Analysis. Masterarbeit, Leuven University. (Details)
2004 Willems, Jurgen. 2004. Study on the Operational Collaboration between Companies with High Risk on Severe Accidents (SEVESO). Masterarbeit, Ghent University. (Details)

Unpublished lecture

2021 Willems, Jurgen. 2021. Stereotypical associations about professions. WU Wien Linguistikzirkel, Vienna, 17.05.21 (Details)
2020 Willems, Jurgen. 2020. Citizens prosocial behavior in times of crisis. WWTF lecture series: Vienna researchers Corona, Online, 09.12.20 open access (Details)
  Ebinger, Falk, Höltl, Eva, Willems, Jurgen. 2020. Funktioniert Homeoffice für alle? Das Projekt „New ways of working“ der Erste Bank. INNOVATE 2020, Online, 10.11.20 open access (Details)
2019 Ebinger, Falk, Willems, Jurgen. 2019. Die ethische Entscheidung hinter künstlicher Intelligenz – wie legen wir fest, was Maschinen dürfen? Innovate 2019, Vienna, 05.11.19 (Details)

Projects

2020
The most livable city in the world: Who deserves the credit, and who gets the benefits from it? (2020-2022) (Details)
2016
Reputation Management for Nonprofit Organizations (2016-2019) (Details)