Classification: 6643: Synchronic linguistics


Book (monograph)

2021 Lutzky, Ursula. 2021. The Discourse of Customer Service Tweets. London: Bloomsbury Academic. (Details)
2013 Gardani, Francesco. 2013. Dynamics of morphological productivity. The evolution of noun classes from Latin to Italian. Leiden & Boston: Brill. (Details)

Journal article

2021 Lutzky, Ursula. 2021. "You keep saying you are sorry". Exploring the use of sorry in customer communication on Twitter. Discourse, Context & Media. 39 (Details)
2019 Lutzky, Ursula, Lawson, Robert. 2019. Gender Politics and Discourses of #mansplaining, #manspreading, and #manterruption on Twitter. Social Media + Society. 5 (3) open access (Details)
2018 Lutzky, Ursula, Gee, Matt. 2018. 'I just found your blog'. The pragmatics of initiating comments on blog posts. Journal of Pragmatics. 129 173-184. (Details)
2017 Lutzky, Ursula, Kehoe, Andrew. 2017. "Oops, I didn't mean to be so flippant". A corpus pragmatic analysis of apologies in blog data. Journal of Pragmatics, 116, 27-36. (Details)
  Lutzky, Ursula, Kehoe, Andrew. 2017. 'I apologise for my poor blogging': Searching for apologies in the Birmingham Blog Corpus. Corpus Pragmatics, 1 (1), 37-56. open access (Details)
2016 Lutzky, Ursula, Kehoe, Andrew. 2016. "Your blog is (the) shit". A corpus linguistic approach to the identification of swearing in computer mediated communication. International Journal of Corpus Linguistics, 21 (2), 165-191. open access (Details)
  Lutzky, Ursula, Mazzon, Gabriella, Nevala, Minna, Suhr, Carla. 2016. From fact to fiction: Exploring the potential of pragmatic and stylistic analyses in the history of English. Studies in Variation, Contacts and Change in English, 17, (Details)
  Lawson, Robert, Lutzky, Ursula. 2016. Not getting a word in edgeways? Language, gender, and identity in a British comedy panel show . Discourse, Context & Media, 13, 143-153. (Details)

Chapter in edited volume

2022 Lutzky, Ursula. 2022. Using corpus linguistics to study online data. In: Research Methods for Digital Discourse Analysis, Hrsg. Camilla Vásquez, 219-236. London: Bloomsbury Academic. (Details)
2020 Lutzky, Ursula. 2020. Digital media and business communication. In: The Routledge Handbook of Corpus Approaches to Discourse Analysis, Hrsg. Eric Friginal and Jack A. Hardy, 394-407. London: Routledge. (Details)
2019 Lutzky, Ursula, Kehoe, Andrew. 2019. 'Friends don't let friends go Brexiting without a mandate': changing discourses of Brexit in The Guardian. In: Discourses of Brexit, Hrsg. Veronika Koller, Susanne Kopf and Marlene Miglbauer, 104-120. Oxon: Routledge. (Details)
  Nevala, Minna, Lutzky, Ursula. 2019. Pragmatic explorations of reference and identity in public discourses. In: Reference and Identity in Public Discourses, Hrsg. Ursula Lutzky and Minna Nevala, 1-16. Amsterdam: John Benjamins. (Details)
2015 Betsch, Michael. Forthcoming. Language planning, standardization and linguistic purism in the business domain. In: Handbook of Business Communication, Hrsg. Gerlinde Mautner & Franz Rainer, Mouton de Gruyter. (Details)

Edited book (editorship)

2019 Lutzky, Ursula, Nevala, Minna, Hrsg. 2019. Reference and Identity in Public Discourses. Amsterdam: John Benjamins. (Details)
2016 Nevala, Minna, Lutzky, Ursula, Mazzon, Gabriella, Suhr, Carla, Hrsg. 2016. The Pragmatics and Stylistics of Identity Construction and Characterisation. Helsinki: VARIENG. (Details)


Discourse of customer service tweets: Trains, planes and automated text analysis. (2016-2020) (Details)
  • Betsch, Michael (Former researcher)
  • Lutzky, Ursula (Details)